How We Work

We believe in systematic, reliable improvement over quick fixes. We know every UK business is unique, with its own challenges, rules, and goals.

We don't push specific software or chase trends. We focus on understanding your business and designing solutions that last. Being based in Kongens Lyngby keeps us connected to European tech developments while we focus on the UK market.

Working with UK SMEs has taught us that the best automation solutions respect your business culture while making systematic improvements. This idea guides all our work.

Our commitment: Every recommendation we make must be practical, sustainable, and aligned with your business objectives. We measure our success not by the complexity of the technology we implement, but by the tangible improvements in your operational efficiency and business outcomes.

Pilo Entreprise operational workspace emphasising systematic improvement

Meet Our Team

Experienced professionals focused on systematic operational improvements for UK businesses.

Alistair Finch, Principal Consultant

Alistair Finch

Principal Consultant & Founder

With 15 years in operations for UK manufacturers, Alistair specializes in process analysis and automation design. He's led digital changes for SMEs in automotive, textiles, and food. His systematic approach makes sure solutions are technically solid and fit the organization.

Priya Mehta, Integration Specialist

Priya Mehta

Integration Specialist

Priya has deep experience implementing software for UK financial services in London and Edinburgh. She leads our technology selection and integration, ensuring new tools connect well with your existing setup. Her vendor-agnostic approach helps clients choose based on what works.

David Chen, Client Relations Manager

David Chen

Client Relations & Project Coordinator

David makes sure communication is clear and timelines are met. His background in project management for UK professional services gives him insight into the pressures SME owners face. He coordinates workshops, manages schedules, and is your main contact, keeping projects on track.

Why Kongens Lyngby?

We're based in Kongens Lyngby, Denmark, to stay connected to European innovation while focusing on the UK market.

Lyngby's near leading Danish tech companies and research centers, giving us early insight into new automation tools. This lets us evaluate what might actually help UK SMEs before it becomes a trend.

The Danish approach to business efficiency and systematic improvement aligns closely with our methodology, whilst our deep understanding of UK business culture, regulatory environment, and market dynamics ensures our recommendations are always appropriate for British enterprises.

Most importantly: Our operational base allows us to maintain competitive service delivery costs whilst ensuring we can respond to UK client needs within one working day for all enquiries.

Modern Scandinavian office environment representing innovation and efficiency

Enquiry Hours & Response Times

We maintain structured availability to ensure prompt response to all UK business enquiries

Monday - Thursday
9:00 - 17:30
Friday
9:00 - 16:00
Weekend
Closed
Response Time
Within 1 working day

All contact forms submitted through our website receive acknowledgement within one working day. Initial consultations are typically scheduled within one week of enquiry.

UK business success through systematic automation

Our Track Record

Since our founding, we have successfully completed automation projects for UK businesses across diverse sectors, from Manchester manufacturing to Brighton professional services.

0 UK SMEs Served
0 Processes Automated
0 Average % Time Saving

Our systematic approach has consistently delivered measurable improvements in operational efficiency, with clients reporting average time savings of 35% on automated processes and significant improvements in accuracy and consistency.